We Support our Distributors with...

• Telephone support 12 hours a day, Monday through Friday
• Fast, 3-day turnaround on repairs
  
• Huge inventory of replacement parts
  
• ISO 9001 Registration #94091.1
  
• Comprehensive service checklists, assuring repairs are done
  right the first time, every time
  
• The finest repair equipment available, knowledgeable,
  trained service technicians
  
  
  
• Customer Support
  Rice Lake Weighing Systems' repair services are backed by the best support in the business. We've always been dedicated to the independent scale reseller, and continue to support your efforts to grow your business.

• The Right Equipment
  We continually invest in new technology to meet and exceed equipment testing requirements. Whether your boards require temperature compensation to return them to original H-44 specifications, or your load cell requires a simple zero check, we have the right equipment for the job.

• Trained Technicians
  Training for our experienced repair department technicians includes on-the-job training with independent scale distributors. On the test truck, in the factory, or in your shop, our technicians savor the opportunity to understand your business.

• Technical Training
  We teach our distributors' technicians the fundamentals of industrial scale technology in our technical training seminars. Many courses are taught by our senior repair department experts and include: troubleshooting methodology, signal origination and conditions, data collection and communications, proper load introduction, and more. See a detailed description of our service school courses here.