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GoDEX G500 Direct Thermal and Thermal Label Printer

  • Auto language emulations GEPL, GZPL 
  • Free GoLabel design software for EZPL or Q Label 
  • 203 dpi (8 dot/mm) 
  • Drop in media loading 
  • USB or RS-232 (DB-9F) interface 
  • Plain, gap label, black, mark or fanfold label 
  • Label length detection 
  • Direct thermal 
  • Model G500- direct thermal/thermal transfer 
  • 32-bit CPU


Some approval documents are available to view by clicking the icons below.

CE Mark

WARNING: Cancer and Reproductive Harm California Proposition 65

If your printing requires a high output desktop thermal transfer printer, the G500 is the perfect solution. Industry-leading label and ribbon capacities, and the external media holder make the G500 a great fit for light manufacturing applications. The 300-meter ribbon can handle up to 4,000 labels, 4 x 3-inch, in a single session, without reloading.

Print Speed:
5 ips

Print Length:
Minimum: 0.16 in
Maximum: 68 in

Print Width:
4.25 in

Continuous form, gap labeling, black mark sensing and punched sensing
Label roll O.D. max: 5.0 in

1 in, 1.5 in
Thickness: 0.06 mm to 0.20 mm

Core: 1 in
Length: 300 m
Max ribbon roll O.D.: 2.67 in
Wide: 1.18 to 4.33 in

Printer Language: 
GZPL or GEPL, EZ PL auto switch

Resident Fonts: 
11 resident alphanumeric fonts (included OCR A and B) are expandable eight times horizontally and vertically. All bit mapped fonts in eight orientations

Bar Codes: 
Code 39, Code 93, Code 128 (subset A, B, C,) UCC/EAN - 128 K-Mart, UCC/EAN - 128, UPC A/E (add on 2 and 5,) 2 of 5, EAN 8/13 (add on 2 and 5.) Codabar, Post Net, EAN 128, DUN 14, MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code, RPS 128, PDF 417, Datamatrix code, QR Code

8 MB flash 

Baud rate 4800 to 115,200; RS-232 (DB-9F) 
USB port U2.0 (B-type)
Ethernet (RJ-45)

Auto switching 100/240 VAC 50/60 Hz

Operation: 41° F to 104° F (5° C to 40° C)
Storage: -4° F to 122° F (-20° C to 50° C)

Operation: 30 to 85 % non-condensing, free air
Storage: 10 to 90 % non-condensing, free air

(L x H x W): 11.2 x 6.8 x 8.9 in
(285 x 171 x 226 mm)

6 lb


Two-year limited warranty

Resources / Downloads

Title Download Email
GoDEX G500 Catalog Page Download Email

Title Version Revision Download Email Category Archived
GoDEX G500 Series User Manual Download Email Printers No

Title Download Email
Custom Label Format Form Download Email

Title Download Email
GoDEX Printers Replacement Parts Page Download Email

Title View Download Email Category
ScaleTalk: Direct Thermal vs Thermal Transfer Paper View Download Email
GoLabel and GoDex Printers: Creating a Label Format View Download Email Printers


Part # Description List Price Cart
132425 Printer,Godex G500 4IN Direct/Thermal Transfer, 203dpi, 110/240VAC with US power cord

List Price: $615.00

150744 Peeler OPT,G500

List Price: $42.00

150745 Cutter,G500

List Price: $450.00

150746 Printhead,G500

List Price: $205.00

107639 Guardian,G-2 G500, RL42TT Stainless Steel Enclosure

List Price: $1,210.00


Accessories & Consumables

Part # Description List Price Cart
38941 Pen,Head Cleaning Box of 12 TLP2642,LP2242,LP2642,TLP3642,LP3642,TLP2046,TLP2242 TLP2044 Eltron

List Price: $60.00

35664 Label,Pre-Saturated Cards 4x6 25/Box for 4in Wide Printers

List Price: $60.00

111085 Power Supply,RL-42DT, RL-22DT, RL-44TT, G500 (Power Cord not included - 15438)

List Price: $170.00

151626 Camera, IP Ethernet 2MP Video Resolution. Outdoor Ready (IP67 Rated) - Protected against dust and immersion in water. Built in IR illuminators. True D/N w/Built-In IR LEDs. Tamper Resistant - Camera intelligence to detect and notify when tampering occurs. no power supply ,if POE is required P/N 131605 and 15438.

Call for price

53261 Label,Roll TTL 4.0x3.0 5 in DIA 1 in Core 930 per Roll Thermal Transfer Perfed Wound Out

List Price: $21.75

178965 Ribbon, 4.3In Wax Thermal Transfer, 984ft Length, 110mm x 300M, 1in Core, Coated Side Out.

List Price: $30.00

110537 Ribbon,2.5IN Wax Thermal Transfer, 984ft Length, 64mm x 300M, 1IN Core, Ribbon Side Out IQWAX+

List Price: $5.50

15438 Power Cord,Detachable 18 AWG,7-1/2' Long,SVT Cord Black

List Price: $20.00

Replacement Parts

Replacement parts can only be purchased through trained and authorized dealers. You must be logged in as a dealer to view any available replacement parts.

To locate a dealer in your area, please call us at 1-800-472-6703 or fill out a request online.

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