Load cells are not only the most critical part of an electronic weighing system, they are also the most vulnerable. With placements in numerous industries and every type of environment, load cells undergo challenges that may impair their functionality. Some common causes of load cell malfunction include:

• Overloading scale capacity—resulting in shock and load cell deformation
• Lightning strikes or electrical surges
• Chemical or moisture ingress
• Improper handling

Symptoms of load cell malfunction might be zero drift, the inability to calibrate and reset the scale, unreliable readings or weights that don’t register. After checking for obvious causes of dysfunction such as worn cables, loose wire fittings or distortions in the load cell itself, a series of signal measurements should be performed. A different type of diagnostic measurement, resistance measuring, is most commonly applied to troubleshoot failing load cells. Although this is practical and will reveal some information, it will not expose all the information needed to cost-effectively repair a bad cell. Below is a list of tests that can be used in conjunction with one another to develop a summation of the problem.

Millivolt Return

Checking the millivolt return is nothing more than using your voltmeter to check across the plus and minus signal lines.

Resistance Readings

Checking resistance involves taking a series of resistance readings with your voltmeter for each load cell in question. This can help determine if there is a fault in the internal load cell circuitry.

Leakage Test

This test involves using a megohmmeter and twisting all the wires together. One lead will attach to the bundle of wires and the other will attach to the cell body. The expectation is that the reading goes off the meter. If the lights on the meter stay in range, it is an indication that there is leakage or perhaps water ingress.

Delta Weight/Signal Test

Delta (∆) weight can also be used in diagnostics. This weight and signal test looks at the difference in millivolt readings that correspond to a change in weight on the scale. For example, you might take a reading without any weight on the scale followed by a reading with 100 pounds on the scale. The change in values can be compared with what they should be relative to a new system.

Tap Test

The tap test can be done simply by monitoring the indicator while lightly tapping the load cell with the handle of a screwdriver or a rubber mallet. Drastic jumps in the display would indicate the presence of a loose component on the inside of the load cell. Make sure all taps are light enough so they do not damage the load cell. Never use a hammer here.

Unknown Color Codes or Capacities

When troubleshooting load cells, you may need to verify color code and capacity. In many instances, this information may be known; however, information identifying the model and manufacturer may be rubbed off or otherwise difficult to decipher. In these cases, follow the steps below to determine color code and capacity:

How to Determine Color Code for an Unknown Load Cell

1. Measure all six resistance readings using all possible combinations of leads, and write the results down.
2. Look for the highest resistance reading pair—this will usually be the excitation pair. The pair of leads with the next highest readings will be the signal leads.
3. There should be four sets of resistance readings that are all about the same. These will be the individual bridge resistance readings and they will typically be about 70 to 80 percent of the bridge resistance readings.
4. Using the information obtained from your tests, determine polarity.
5. If one of the excitation leads is black, it will usually be the minus excitation.
6. Connect excitation voltage to the load cell and read the signal output.
7. Apply force to the cell in the normal direction and watch to see if the signal increases.

How to Determine the Capacity of an Unknown Load Cell

1. Connect the load cell excitation leads to an indicator or other power supply.
2. Measure millivolt signal return with no weight on the scale or cell (zero).
3. Add a known amount of weight and read the millivolt signal return.
4. Subtract the initial millivolt signal reading from the reading with weight.
5. Divide the signal by the weight. This will result in a millivolt per unit of weight value (lb, kg, g).
6. Use this value to calculate what the full-scale capacity might be based on standard mV/V values. For example, if the excitation voltage was 10 VDC and the cell might be 3 mV/V then 30 mV would be the expected output at full scale. Set up an equation to solve for the weight of the unknown cell.